Terms of Service

Last updated: May 15, 2026

1. Agreement

By accessing the LR180 PRO platform, the Customer organization and its authorized users agree to these terms. A signed Master Subscription Agreement, where in place, controls over any conflict.

2. License

Subject to payment, we grant a non-exclusive, non-transferable license to use the platform for the Customer's internal labor relations operations during the subscription term.

3. Customer responsibilities

Customer is responsible for the accuracy and lawful collection of employee data uploaded to the platform, for managing user roles, and for all activity under its tenant.

4. Acceptable use

No reverse engineering, no use to discriminate or retaliate in violation of labor law, no upload of malware, and no circumvention of security controls. AI-drafted grievance responses are decision support, not legal advice.

5. Confidentiality & data ownership

Customer retains all rights in data it uploads. We process it solely to provide the service per the Privacy Policy and Data Processing Addendum.

6. Service levels

Targeted 99.9% monthly uptime, excluding scheduled maintenance and force majeure. Service credits per the order form.

7. Warranty disclaimer

The platform is provided "as is". Outputs from AI features are advisory and must be reviewed by a qualified labor relations professional before action is taken.

8. Limitation of liability

To the fullest extent permitted by law, our aggregate liability is capped at fees paid in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages.

9. Termination

Either party may terminate for material breach uncured after 30 days' notice. On termination, Customer may export its data for 30 days; thereafter we delete it.

10. Contact

Legal notices: legal@lr180.app.